Tips on Organizing a Strong Resume

One point worth keeping in mind about your resume is the amount of time the reader will spend on the document - typically 1-3 minutes. Given this, layout and readability are both extremely important. A good resume starts in the presentation: how the document is organized and designed, as well as the content you choose to include, and how that is presented. Here are a few things to consider when judging the effectiveness of your own resume.

1. The document must be easy to look at.  For example, if the font is too small, the margins are tiny, and everything is crammed together, your reader will get a bad first impression.  This is especially important because the person reading your resume will likely only give it a minute or two, in total.  So it is vitally important to avoid having a bad impression.  Here is a small checklist to keep in mind:

a) Use a typical font, such as Times New Roman 10.5 or 11.

b) Use margins of between 10mm to 15mm all the way around, for instance using 10mm for the top and bottom, and then 15mm for the left and right sides. This will ensure your document has some white space in the margins and is centered properly on the page.

c) Ensure the paper setting is correct: for documents going to the US or Canada, use "letter-sized", and for outside the US, use "A4". Here is a page on betweenborders.com that explains the difference.  Even though many schools these days have computerized their application reading process, it is still worthwhile to be aware of the difference. 

d) Decide on line settings that will make your bullet points readable, and avoid crunching lines together in order to fit too much onto one page.  If you are using Microsoft Word, under "home" go to "line spacing options". Set it at "exactly" and at a setting between 12pt, 13pt or 14pt.  In addition, after each bullet point have a small margin, in order to ensure each bullet is separated nicely.  Experiment with these settings until you have arrived at the setting that makes your resume look best: not too packed together, and with a small bit of space between each bullet point.

2. Keep it to 1 page (see my previous post on why this is best) by selecting what to focus on rather than including everything you've ever done! When deciding, ask yourself what skills you possess that are most relevant to your future - either skills that demonstrate your ability to succeed at graduate school, or skills that are relevant to your future goals. What skills that you possess will an admissions officer or future employer value? Highlight your relevant skills in the bullet points of your resume. 

3. Avoid too much personal information (marital status, age, number of children, height, weight etc) unless requested. Such information can be distracting because it is not what your reader will be expecting when they review your document - so be sure to manage their expectations effectively.

4. Avoid long lists of adjectives like "dedicated team player" and other such fluff. These are not valuable additions to a resume, and are better included elsewhere. For instance for a job applicant, your personal description of characteristics relevant to the job to which you are applying could be in the cover letter.  And for grad school applicants, such concepts are hopefully to be found in your recommendation letters.

5. Include a short list of personal activities in the additional section. In terms of what to choose, this is the criteria I consider: 

a) The activity should demonstrate something appealing about you.

b) You can show a strong time commitment to the activity.

c) The content should be recent.

d) The content is strategic.  

If the activity fits all three criteria, then certainly include it.  For instance if you have been a starting member of a community basketball team for the past 1.5 years and you play twice a month, this is worthy of inclusion. You can highlight team and/or leadership experience, and also you have shown dedication to the activity.  It is easy to see how an activity that does not meet all three criteria would not be worth including: a 2-hour volunteer experience in 1994 that was never repeated is probably not worth fitting on your page, especially if you have more recent and significant experiences.

In terms of point d), some activities people do regularly are just not worth including in the resume, even if they fit a) b) and c). Many people read hundreds of books, or watch hundreds of movies, for instance.  However interesting such activities are, they should not typically be included in your resume, because they don't say anything interesting about you.

6. Make sure each individual bullet point, no matter what section it is in, is clear, impressive and impactful.

7. Have someone whose opinion you trust read your resume and give you feedback on it. It can be difficult to assess the effectiveness of your own work.

Steps 2, 6, and 7 will likely require assistance, so do consult with a professional to ensure your resume is working as effectively as possible. Finally, be sure to read carefully the instructions provided by the school you are applying to, or the recruiter or company to whom you will send your resume.  There may be additional instructions, including the number of lines to use, or other sections that may be requested such as international experience or situation-specific information.  Show that you may taken the time to understand their specifications and reflect them the version of your resume you send to them.

John Couke
john.couke@gmail.com

Brainstorming Contents for the Additional Section of the Resume

(This posting is intended primarily for MBA applicants looking to add interesting contents to the additional section of the resume they'll use in their admissions package, although it should be of general interest to a range of applicants to other programs, as well as those interested in building their resume in general. I've reposted it because a lot of MBA applicants are - or should shortly - begin building their resume for their application.)

I live in Japan, where in some cases people place a stronger emphasis on their career and the company they work for, at the expense of developing strong extra-curricular activities. The work-life balance suffers as a result, and when it comes to the MBA application process, often this means a lot of people with great professional activities, but not a lot to show for outside of work.  This can be a disadvantage.

Why is it important to show extra-curricular activities in your MBA application?

There are many reasons.  One is that this is an effective way to tell a little bit about what you value or find important. After all, if you didn't like the activity or feel you could benefit from it in some way, you wouldn't do it. So your choices here say something about you.

Another reason is that your job, colleagues, clients, responsibilities and accomplishments gained at work won't come with you to b-school.  You'll instead go yourself. And who is this person? Well, once you strip away the career, and everything related to it, what is left over? That is you - at least the non-professional you - and this should be defined at least in some way in your MBA applications.

The final thing to keep in mind is that an imbalanced application - full of work stuff but offering no insight beyond work - can leave you at a serious disadvantage.  No matter how successful you have been, someone else also applying may have achieved the same pinnacle of success, but with interesting extra-curricular activities. This doesn't mean you shouldn't apply - it might not even be true - but it should motivate you to at least consider what activities you can mention. 

What should I do?

From my experience, the longer the list of extra-curricular examples you put in front of someone, the better the chances they'll find something they do outside of work is worthy of inclusion in the additional section of their resume, or in an application essay.  Let's make that list now, and then we can come up with some parameters for evaluating each possible item in order to choose only the strongest and most interesting contents.

The List

1. Volunteer Work

This is ideal if you have such experience.  Two varieties to consider when brainstorming:

a) standard, roll-up-the-sleeves volunteer work

b) volunteer work done through your company

I am mentioning point b) here because many people just consider it work.  But if you have done volunteer work that was organized by your company, it is still volunteer work! So it can be listed.

Note: it is best to avoid listing experiences where all you are doing is contributing money.  

2. Sports

a) team sports can show teamwork

Teamwork is a valuable skill that you will utilize repeatedly in your MBA program.  This is the value in emphasizing your participation in a weekly pick-up basketball game each weekend. Soccer, futsal, baseball - participation in any of these things shows - or at least hints - at the presence of someone who works well in a team. Take the activity to another level if you can - maybe you started-up these pick-up games, and now a lot of people attend regularly, or maybe you are the captain.

b) individual sports or athletic exercise are ok too (like running)

Devotion to a higher goal can also make for an appealing story, even if you are the only one involved. If you run regularly to train for marathons or triathlons, this can be emphasized too.  If applicable, list off the marathons you finished - whether you were in first or last doesn't matter. 

3. Music

If you take clarinet lessons at a school, put it in your resume.  It may not show an accomplishment (although if you have ever performed in front of an audience then you've got one) but it does show an interest that could become an interesting talking point (Why did you decide to start to do this? What is it that you like about playing this instrument?)

4. Cultural Activities

There are numerous examples of things that can count as "cultural activities". The obvious ones include holding black belts in judo or karate, or studying tea ceremony or flower arrangement. Many people here in Japan have such experiences, but don't immediately think of them when putting together their resume.  hence the value of carefully taking stock of your experiences as you draft your resume. These experience can add color to your resume, and so can be included.  

Beyond the few example listed above, there are many other things that can count as cultural activities, such as helping out in your local community summer matsuri (festival). What seems like normal life to you may be interesting or unique to others.

5. International Experience

This can be broken into two sections: living abroad, and traveling abroad.

a) Living abroad. If you have lived abroad, this is worth mentioning in the additional section of the resume. Unless of course it is because of your own working experience or university / post-university educational experience, and then in that case you do not need to mention it in the additional section because it will be in the professional experience or education section.

Note however that those with such overseas experience may have also afforded themselves the time to get involved in extra-curricular or extra-employment activities, and those from working experience can go in the additional section if there is little else to put there. I usually recommend people to include extra-curricular activities earned at school to include them in the same section of the education section that describes those experiences.  

b) Traveling abroad. This can work if it involved some degree of time, like studying English in Australia for two months at an English school. In this case you would not put it ion the education section (because you did not earn a degree from the studies) but you can certainly list it in the additional section. This can also work if you have been to a lot of places.  I've met people that have traveled through 30-40 countries, which is more than most. This kind of experience certainly shows dedication to international travel directly, and may also show some degree of cultural awareness, at least indirectly.

6. Memberships in Associations or Organizations

Especially good if you actually contribute something towards their organizations.  Nonetheless, make a list and when necessary or not entirely understandable, describe the nature of the organization or association to which you belong.

7. Certifications

This is for those who hold some kind of engineering or securities license, or the ability to sell real estate, or something else which allows you to do something.  

8. Academic Publications, Patents, and Presentations

The first word here demonstrates pretty clearly what you're demonstrating: academic experience and ability. This is less important for an MBA application than you may think (separate tests are administered to test these things, and besides you've also got a neat and tidy GPA to summarize all 4 years) but if the content is impressive and (importunely) something you are passionate about talking about, then it may be worthy for inclusion - especially if you have little else to draw upon.

9. Awards

If you have won anything, put it in. Be clear about what you won, when you won it, and the selection criteria.  

10. Fluency in a Third or Fourth Language

This is especially true if the application doesn't ask (though honestly most typically do).  It's not necessary to note in an MBA resume that you speak English, or your native Japanese.  But if you've got a third language ability there that is more than just conversational, and the application doesn't call for this detail, consider it as additional section content.

11. Hobbies

I have intentionally placed this low on the list. For many, their "hobbies" will have already appeared above, as in sports or music.  But beyond this, don't underestimate the value of exploring deeply your hobbies.  Maybe you took a ceramics class with your wife recently - and made stuff you use in your home.  Maybe you then took another lesson, and made more stuff.  This isn't ideal content - but for those with no content, it is content. So keep going to ceramics class, and put it on your resume.

12. Academic Interests

Be careful here, because writing about "reading books" is far from ideal. But, if in your spare time, you have become something of an expert in 14th century Japanese history, then this could be worthy of inclusion, especially if you can discuss the topic coherently and having something worthwhile to say. If, on the other hand, this interest has made you active in some type of group where people gather to study such things, I'd think it better for you to mention membership in this group instead, as that demonstrates more practice building people skills than reading can.

13. Sponsorship

If you have nothing to put in your additional section, and are company-sponsored for your MBA, then this can go in the additional section. I usually recommend it be placed elsewhere, but it is certainly flexible enough in nature to go here too.

Qualifiers to Determine Which Items are Best

Now that you have been able to come up with a long list of possible items, you'll probably recognize pretty quickly that some items have more potential than others. How to ultimately choose? Put each idea you generated to the test using the following 5 criteria. 

a) Is it interesting? This is pretty straight forward I think. Can it be used to add color to an interview? If so great. 

b) Is it active or passive? Doing something is always going to be better than getting something, all other things being equal.  Volunteering time to accomplish something looks better than receiving recognition for donating money, for instance.

c) How committed are you to the activity? It should be something you have devoted time to.  One game of basketball isn't enough to merit inclusion in your resume.  However, if you have played twice per month for 1 year, then it is enough to put in the resume. Along the same lines, a dedicated interest in some activity that started yesterday might not seem very convincing either.

d) How recent is it? Taking saxophone lessons in 2009 will always be better than a local soccer participation award earned in 1994. The former is simply more telling about who you are today - while the latter is describing someone who has changed a lot since that time. Generally speaking, activities from high school and earlier should not be included in the resume for business school if at all possible.  (note: unless you are really young, but even so it had better be a major activity)

e) (for Japanese applicants to b-school in particular!)  International experience. If choosing between two extra-curricular activities, one that has something to do with interacting with foreign cultures might be best. So if you are stuck between describing your love of local onsens, which you've been to 6 times, and your love of climbing mountains in Nepal, which you've also done 6 times, I might recommend the Nepal experience.  Not only is it more international, but it is also more significant, and might also show you in an "active", rather than "passive" way as well. 

When in doubt, or when brainstorming, you should include everything. Later on you can cut out the things that aren't as good when trimming your resume down to one page.

John Couke

john.couke@gmail.com

1-page or 2-page Resume?

Your resume is an important document that requires constant attention and updating, even if you are not looking for a job or applying to grad school.  How long should this document be? Look around on the internet and you'll see people advocating for a 2-page resume, especially if you have a lot of working experience or a lot of academic accomplishments like written publications. Others swear that the only good resume is a 1-page version, where you limit and focus the content on just that which is most relevant to its audience.  Which is right?

My short answer is that the 1-page resume is the only document which should be used in your job or school application (except for those positions that very explicitly ask for a detailed and complete curriculum vitae, usually involving lengthy detail on academic accomplishments).  But that doesn't mean there is no use for a longer version.

I recommend regularly maintaining and adding to a 2-4 page resume, that is inclusive, and documents all of your positions and accomplishments. When you decide to apply for a job, or grad school, or anything else that requires a resume for that matter, then you can take this long resume and cut it down to a final 1 page version that is highly presentable because it shows a focused and strategic version of you.  For the purposes of this article, let's call the long list of accomplishments the "master" resume, and the 1 page version the "finished" resume. There are several benefits to be had from such a system.

Benefit #1: You can keep everything, without having to show everything.

For many, it is hard to cut their 6th consecutive M&A deal from a resume, especially when they all seem to be so interesting!  But the reality is that this level of duplicity is rarely necessary in a finished resume.  So, keep the master resume as a comprehensive list, while the finished resume can be a more focused version that contains just those contents that are most relevant for the job or application.  This is a great way to fulfill both urges people feel when they make a resume: 1) they want it to reflect absolutely everything, and 2) they want to feel that it is focused to the individual reader. It is hard to accomplish both with just one document, so don't even try.

Benefit #2: Content which is cut from the final version doesn't disappear.

I used to keep just a 1-page resume, and so when I decided to add something, invariably something else had to be cut.  This is fine of course, but what if one of those cut accomplishments may have some level of value in a different, future situation? If all you are doing is continually refining and juggling the content in your 1-page resume, then once you cut something you may forget about it - and it may be useful later.

Benefit #3: The master resume can be easily adapted into a finished resume that is targeted for specific situations. 

I've mentioned here that the finished resume needs to focus the reader's attention on the details of your background that are most relevant for them. Given this, a finished resume for your application to the MIT Sloan MBA program (where, by the way, they require a resume that is not "more than one page in length (up to 50 lines)",  is not necessarily going to be the same resume you would submit for a job as a domestic sales manager at a fashion retailer. Your finished resume should instead be catered to fit each individual need to which it may be applied. 

Note that as you finalize resumes for different purposes, you are not only cutting the volume of material so that it fits 1 page, but you may also be tweaking the word choice within bullet points to highlight different skills that you may aim to highlight for different purposes.

But why is it so necessary to make all of these painful cuts in order to arrive at my finished 1 page resume? Wouldn't a 2 page version just be easier to make? Why do I have to carefully go over all of my accomplishments in order to find just those key ones that are most representative of my skill-set, and that are most relevant to the reader? In asking these questions, you are giving yourself the answers: you need to make all of these decisions and evaluations of your resume content, so that your reader doesn't have to.  Your 1-page resume is the movie trailer of (the relevant parts of) your life - it is short, to the point, and gets the viewer interested in wanting to learn more.  Can a two-page resume do this? In most cases it can, but a one-page resume does it better, because it foes it more succinctly. There is a reason why movie trailers are only 2 minutes on average. It is not because there is anything wrong with a 10-minute trailer. The reason is because 2 minutes is all that it takes to make you understand, and get you interested in the story being told.

Here's a quick summary of the benefits of having a 1 page resume:

1) A 1 page resume offers the strongest initial impact, and makes it easy for the reader to quickly scan your background and be impressed.

2) A 1 page resume has only the most highly relevant and impressive content, because you have taken the time to select which bullet points to include.

3) A 1 page resume doesn't require the reader to go back and forth between pages or have to hunt for what they are looking for. Everything is laid out clearly.


John Couke
john.couke@gmail.com

Interview with Mary Granger, Regional Director for Asia at ESADE Business School

I am pleased to present an interview with Mary Granger, the Regional Director for Asia of ESADE Business School, a top-ranked MBA program based in Spain. The interview is organized into three parts - the school and curriculum, admissions, and life after the MBA. Read on for more insights into ESADE.

The School and Curriculum

1. An MBA is perhaps the most significant investment a young professional can make in themselves and their future. Can you briefly describe the value proposition ESADE offers to students?

Our value proposition can be summed up in three words: Diversity, Collaboration, and Flexibility. 

• Diversity is not only in terms of having 95% international students from 50 countries – it also refers to the diversity of educational and professional backgrounds; we have about 1/3 of the class every year coming from non-traditional MBA backgrounds such as law, sciences, and the humanities.
• Collaboration is not the same as just being put into teams to work together; our methodology foments the collaboration by not forcing a bell curve, where by definition some students are destined to fail. Grading puts an emphasis on the teamwork, and the team is expected to present conclusions as a team, not as individual team members. We feel this leads to a lot of long-term networking and collaboration.
• The flexibility of our program enables our students to make the decision as to length once they have all the relevant information, and to adapt to quickly changing macro- and microeconomic changes. This is a characteristic we look for also when interviewing applicants, and we also try to foment it in the program itself, by creating teams which are as diverse as possible to permit students to learn multiple ways of looking at the same challenge. 

Not only do we feel these three qualities are part of ESADE’s value proposition, we also receive feedback from our partner companies that this is what they value in our graduates. 

2. Can you highlight one or two areas of strengths in terms of the curriculum of the ESADE MBA?

ESADE is considered to have a generalist MBA, but with a strength in Strategy and Marketing.

3. When do applicants choose between the 12-month, 15-month and 18-month options? Can they change their mind at a later time?

Applicants don’t have to choose! Participants will have 9 months from the start of the program to decide on the length of their program (i.e. students starting in August/September 2013 would choose the length in May/June 2013). They will hence have input from Career Services, companies, peers, professors and even their own experience to help them decide. Given this late decision date, they will quickly start electives, internships and/or exchanges so we do not expect them to change their minds once they choose the length.

4. ESADE is an extremely diverse program with about 50 nationalities represented despite having a class of under 200 students.  Can you give an example of an extra-curricular activity that allows students to experience and learn about other cultures?

We have a great event called “Gastrofest”. Students prepare their local cuisine to share with classmates and there is a competition to see which is voted the best food. There are other categories such as the variety of food available, decoration of the booth, etc. Generally this is one of the most popular events on campus.

5. Can you tell us a bit about your new campus and the benefits it offers to your students?

We share a building with over 60 companies. Many are start-ups but there are also the innovation centers for such companies as HP and Xerox. The key is that this is a center for Open and Cross Innovation. This leads to interesting cooperations between companies and students, bringing industry experience to the students and business expertise to the companies.

The campus is very close (5-minute walk) to downtown Sant Cugat (a suburb of Barcelona, within the metropolitan area). Services, restaurants, etc. are all within walking distance of the campus. The new campus provides much more space than the downtown campus, and in addition the design is innovative, with plenty of light and large open balconies to enjoy the view.

Admissions

6. Is there a minimum TOEFL score you hope to see? How about on the listening and speaking subsections?

We have a “soft minimum” of 100 and make the final decision through direct interview with the applicants. If an applicant has a score of 90+ then I would encourage them to apply and we will evaluate their potential to fully benefit from the MBA class discussions via the interview.

7. Obviously you consider an applicant's "fit" with you program when evaluating them, and so "why ESADE" is, I imagine, an important question. How about "why Spain?" Do you consider your program a Spanish business school, or an international business school in Spain?

We are a global business school in Spain! 95% of our participants this year are international and we have an ever-increasing number of international faculty and staff. Our alumni value the opportunity to learn such an important language and often choose ESADE because they know Spain is a bridge which can open opportunities in Latin America, but as a global business school, we have alumni working in over 100 countries worldwide! 

8. How strict is admissions on the minimum of 2 years of full-time employment?  Have you made exceptions, and if so why?

This is a strict requirement! We have even suggested some applicants wait even an additional year, if they are still consolidating a position and haven’t worked there very long. Our students learn as much from each other as they do from the professors, so we are looking for all participants to be able to contribute significantly from their work experience.

Life After the MBA

9. ESADE has been enjoying an excellent placement rate. What is the secret of your success?

ESADE is not only looking for flexible candidates and building flexibility into our curriculum – we also incorporate this into our way of doing business. Perhaps we can do this because we are so small...since we are constantly in touch with top companies around the world, we can identify recruitment trends, such as growing industries, regional shifts... and adapt our corporate outreach accordingly.

10. Do you have an active alumni group in Japan? How can a prospective applicant reach out to them? (note: a majority of the readership of this blog is based in Japan)

Our alumni in Japan are GREAT! They are always participative, reaching out to applicants who want more information, participating in recruiting events, and suggesting ways for ESADE to grow in Japan. They have designed a Japanese website (not a translation of the official one, but rather a student-generated website that they maintain and pass down to the following classes). They have an ESADE Japan Group on Facebook which we can use to schedule meetings or generate more suggestions. If anyone is interested in reaching out to alumni, they can just email me at mary.granger@esade.edu with an overview of their profile, so I can try to match them with a current student or alumnus with a similar profile.

Thanks Mary for your time!

John Couke

john.couke@gmail.com

Responsibilities and Accomplishments in the Resume (Part 2)

This is a follow-up to an earlier posting I wrote titled Mixing Responsibilities and Accomplishments in the Resume.  In that posting I discussed how to make a clear distinction between responsibilities and accomplishments in the resume.  In this posting I'd like to mention why this is important, and why accomplishments are a better use of your resume real estate than responsibilities.

ABC Corporation                                     Toronto, Canada

Director, Sales Department                      4/2011 - present

- manage team of 8

- write annual sales plan for product line of entire company and aim to beat forecasts

- work closely with regional sales reps across North America and Europe

- responsible for making pricing strategies

What do we have as bullet point content here? Essentially, a lot of detail on what you would expect a Director of the Sales Department to have to manage.  In fact, if you were looking for a generic description of the prototypical Director of Sales, then here it is. This is good and fine, as it is clear and to the point and obviously this person is responsible to no small degree for the bottom line of the company based on whether or not she is been successful at her work.

The problem is this: has this person been successful? Is it possible for you, given the information provided, to assess how well she has done her job? The answer is no, and this can be very frustrating to the evaluator of a resume, who aims to understand how well the job has been done - not just what the job entails.  They want to evaluate your performance, but they cannot without understanding not only what you were supposed to do, but what you actually did. The key then is to convert a lot of bullet points to accomplishments.

ABC Corporation                                     Toronto, Canada

Director, Sales Department                      4/2011 - present

- Selected, based on accomplishment, to manage team of 8 selling the entire product line worldwide

- Developed annual sales plan for entire company product line and beat sales projections by 20% in FY2012

- Worked closely with regional sales reps across North America and Europe to increase sales in key markets (increased sales in North America by 15%) and develop new markets (created new business worth US$1M/year in France)

- Created new pricing strategies that allowed for penetration of key young adult demographic in the US

This, above, shows accomplishments. It is not written well (yet), but at the very least offers more information - namely the results of this person's efforts and hard work.  More can be done to highlight these accomplishments. For instance, this could be changed:

- Worked closely with regional sales reps across North America and Europe to increase sales in key markets (increased sales in North America by 15%) and develop new markets (created new business worth US$1M/year in France)

to something that emphasizes the result, and then adds detail about the work that was done:

- Created new business worth US$1M/year in France by establishing new business framework with Paris-based sales reps

- Increased sales in key North America market by 15% by introducing new channel segmentation that focused on shelf space in large retail chains

.. and so on.  The point here is that in a resume your responsibilities don't do a lot of talking - it's what you could actually accomplish that shows the true impact you had on your organization. (note: you can also add the "responsibility line" directly underneath the title, as I demonstrated here)

If your resume looks like example one at the top of this post, start working in your accomplishments, so that the reader of your resume can better evaluate how well you've done the work expected of you. 

John Couke

john.couke@gmail.com

Brainstorming Contents for the Additional Section of the Resume

(this posting is intended primarily for MBA applicants looking to add interesting contents to the additional section of the resume they'll use in their admissions package, although it should be of general interest to a range of applicants to other programs, as well as those interested in building their resume in general)

I live in Japan, where in some cases people place a stronger emphasis on their career and the company they work for, at the expense of developing strong extra-curricular activities. The work-life balance suffers as a result, and when it comes to the MBA application process, often this means a lot of people with great professional activities, but not a lot to show for outside of work.  This can be a disadvantage.

Why is it important to show extra-curricular activities in your MBA application?

There are many reasons.  One is that this is an effective way to tell a little bit about what you value or find important. After all, if you didn't like the activity or feel you could benefit from it in some way, you wouldn't do it. So your choices here say something about you.

Another reason is that your job, colleagues, clients, responsibilities and accomplishments gained at work won't come with you to b-school.  You'll instead go yourself. And who is this person? Well, once you strip away the career, and everything related to it, what is left over? That is you - at least the non-professional you - and this should be defined at least in some way in your MBA applications.

The final thing to keep in mind is that an imbalanced application - full of work stuff but offering no insight beyond work - can leave you at a serious disadvantage.  No matter how successful you have been, someone else also applying may have achieved the same pinnacle of success, but with interesting extra-curricular activities. This doesn't mean you shouldn't apply - it might not even be true - but it should motivate you to at least consider what activities you can mention. 

What should I do?

From my experience, the longer a laundry list of extra-curricular examples you dangle in front of someone, the better the chances they will realize that something they do outside of work is worthy of inclusion in the additional section of their resume, or in an application essay.  So, let's start by making that list, and then we can come up with some parameters for evaluating each possible item in order to choose only the strongest and most interesting contents.

The List

1. Volunteer Work

This is ideal if you have such experience.  Two varieties to consider when brainstorming:

a) standard, roll-up-the-sleeves volunteer work

b) volunteer work done through your company

I am mentioning point b) here because many people just consider it work.  But if you have done volunteer work that was organized by your company, it is still volunteer work! So it can be listed.

Note: it is best to avoid listing experiences where all you are doing is contributing money.  

2. Sports

a) team sports can show teamwork

Teamwork is a valuable skill that you will utilize repeatedly in your MBA program.  This is the value in emphasizing your participation in a weekly pick-up basketball game each weekend. Soccer, futsal, baseball - participation in any of these things shows - or at least hints - at the presence of someone who works well in a team. Take the activity to another level if you can - maybe you started-up these pick-up games, and now a lot of people attend regularly, or maybe you are the captain.

b) individual sports or athletic exercise are ok too (like running)

Devotion to a higher goal can also make for an appealing story, even if you are the only one involved. If you run regularly to train for marathons or triathlons, this can be emphasized too.  If applicable, list off the marathons you finished - whether you were in first or last doesn't matter. 

3. Music

If you take clarinet lessons at a school, put it in your resume.  It may not show an accomplishment (although if you have ever performed in front of an audience then you've got one) but it does show an interest that could become an interesting talking point (Why did you decide to start to do this? What is it that you like about playing this instrument?)

4. Cultural Activities

There are numerous examples of things that can count as "cultural activities". The obvious ones include holding black belts in judo or karate, or studying tea ceremony or flower arrangement. Many people here in Japan have such experiences, but don't immediately think of them when putting together their resume.  hence the value of carefully taking stock of your experiences as you draft your resume. These experience can add color to your resume, and so can be included.  

Beyond the few example listed above, there are many other things that can count as cultural activities, such as helping out in your local community summer matsuri (festival). What seems like normal life to you may be interesting or unique to others.

5. International Experience

This can be broken into two sections: living abroad, and traveling abroad.

a) Living abroad. If you have lived abroad, this is worth mentioning in the additional section of the resume. Unless of course it is because of your own working experience or university / post-university educational experience, and then in that case you do not need to mention it in the additional section because it will be in the professional experience or education section.

Note however that those with such overseas experience may have also afforded themselves the time to get involved in extra-curricular or extra-employment activities, and those from working experience can go in the additional section if there is little else to put there. I usually recommend people to include extra-curricular activities earned at school to include them in the same section of the education section that describes those experiences.  

b) Traveling abroad. This can work if it involved some degree of time, like studying English in Australia for two months at an English school. In this case you would not put it ion the education section (because you did not earn a degree from the studies) but you can certainly list it in the additional section. This can also work if you have been to a lot of places.  I've met people that have traveled through 30-40 countries, which is more than most. This kind of experience certainly shows dedication to international travel directly, and may also show some degree of cultural awareness, at least indirectly.

6. Memberships in Associations or Organizations

Especially good if you actually contribute something towards their organizations.  Nonetheless, make a list and when necessary or not entirely understandable, describe the nature of the organization or association to which you belong.

7. Certifications

This is for those who hold some kind of engineering or securities license, or the ability to sell real estate, or something else which allows you to do something.  

8. Academic Publications, Patents, and Presentations

The first word here demonstrates pretty clearly what you're demonstrating: academic experience and ability. This is less important for an MBA application than you may think (separate tests are administered to test these things, and besides you've also got a neat and tidy GPA to summarize all 4 years) but if the content is impressive and (importunely) something you are passionate about talking about, then it may be worthy for inclusion - especially if you have little else to draw upon.

9. Awards

If you have won anything, put it in. Be clear about what you won, when you won it, and the selection criteria.  

10. Fluency in a Third or Fourth Language

This is especially true if the application doesn't ask (though honestly most typically do).  It's not necessary to note in an MBA resume that you speak English, or your native Japanese.  But if you've got a third language ability there that is more than just conversational, and the application doesn't call for this detail, consider it as additional section content.

11. Hobbies

I have intentionally placed this low on the list. For many, their "hobbies" will have already appeared above, as in sports or music.  But beyond this, don't underestimate the value of exploring deeply your hobbies.  Maybe you took a ceramics class with your wife recently - and made stuff you use in your home.  Maybe you then took another lesson, and made more stuff.  This isn't ideal content - but for those with no content, it is content. So keep going to ceramics class, and put it on your resume.

12. Academic Interests

Be careful here, because writing about "reading books" is far from ideal. But, if in your spare time, you have become something of an expert in 14th century Japanese history, then this could be worthy of inclusion, especially if you can discuss the topic coherently and having something worthwhile to say. If, on the other hand, this interest has made you active in some type of group where people gather to study such things, I'd think it better for you to mention membership in this group instead, as that demonstrates more practice building people skills than reading can.

13. Sponsorship

If you have nothing to put in your additional section, and are company-sponsored for your MBA, then this can go in the additional section. I usually recommend it be placed elsewhere, but it is certainly flexible enough in nature to go here too.

Qualifiers to Determine Which Items are Best

Now that you have been able to come up with a long list of possible items, you'll probably recognize pretty quickly that some items have more potential than others. How to ultimately choose? Put each idea you generated to the test using the following 5 criteria. 

a) Is it interesting? This is pretty straight forward I think. Can it be used to add color to an interview? If so great. 

b) Is it active or passive? Doing something is always going to be better than getting something, all other things being equal.  Volunteering time to accomplish something looks better than receiving recognition for donating money, for instance.

c) How committed are you to the activity? It should be something you have devoted time to.  One game of basketball isn't enough to merit inclusion in your resume.  However, if you have played twice per month for 1 year, then it is enough to put in the resume. Along the same lines, a dedicated interest in some activity that started yesterday might not seem very convincing either.

d) How recent is it? Taking saxophone lessons in 2009 will always be better than a local soccer participation award earned in 1994. The former is simply more telling about who you are today - while the latter is describing someone who has changed a lot since that time. Generally speaking, activities from high school and earlier should not be included in the resume for business school if at all possible.  (note: unless you are really young, but even so it had better be a major activity)

e) (for Japanese applicants to b-school in particular!)  International experience. If choosing between two extra-curricular activities, one that has something to do with interacting with foreign cultures might be best. So if you are stuck between describing your love of local onsens, which you've been to 6 times, and your love of climbing mountains in Nepal, which you've also done 6 times, I might recommend the Nepal experience.  Not only is it more international, but it is also more significant, and might also show you in an "active", rather than "passive" way as well. 

When in doubt, or when brainstorming, you should include everything. Later on you can cut out the things that aren't as good when trimming your resume down to one page.

John Couke

john.couke@gmail.com

Should I Bring my Resume to the MBA Tour?

The short answer is you might need it, so it doesn't hurt to have copies available. 

However, having copies of your resume in your bag does not give you permission to hand them out freely to anyone near you at the event.  Instead, when you talk with a representative of a program, it is much better to exchange business cards and then have an intelligent discussion about how their program can help you to achieve your academic or career goals. 

I get concerned sometimes when people mention how essential it is that they "hand out" their resume at the MBA Tour. It is easy to picture them avoiding a conversation, avoiding asking good questions, and therefore avoid saying something positive and memorable about themselves, all while they instead hide behind that piece of paper. I've seen it happen more than once before, and no matter how good the resume may appear, the impact is not as strong as inquiring about their school, and managing a quick and effective conversation.  Don't forget, there are other ways to continue the conversation.  Once business cards are exchanged, it is common to follow up a day or two after the event with a polite email, thanking them for their time, and even recalling the conversation or asking a further question if you feel it warranted.

So do bring copies of your resume in your bag, and have them ready in case anyone asks you for a copy of it.  But don't let the resume act as a replacement for a conversation.  

John Couke

john.couke@gmail.com

Proficient in Microsoft Word, Excel and using the Internet

Is this line necessary, or even useful in the additional section of your resume?  The short answer, in virtually all cases, is no.  While all of these may be desirable skills, they are not differentiated or unique ones, and so they have no place in the modern resume.

What's more, the line is so vague that it loses all meaning entirely.  "Proficient in using the internet".  What exactly does that mean?  Typing a phrase into Google, or designing elaborate web sites?

The same goes for Word and Excel - can you type, or do you have experience in programming elaborate macros that allow your worksheets to do things out of the ordinary?  If the latter, the detail will probably be present in accomplishments or projects elsewhere in the resume.  If the former - then just cut the line entirely.

John Couke

john.couke@gmail.com

(This post is cross-posted in my Next Step Resumes blog, that is focused on providing resume advice for people aiming for the next step (job or school) in their life.)

What are They Looking For? MBA Essay vs Recommendation Letter Prompts

A client once asked me what kind of characteristics school X is looking for in an applicant. This isn't necessarily a great approach to take, as instead it is better to ask yourself how you can appeal your own unique points to the school. But nonetheless how to answer the question? There are a few places to consider looking. 

Class Profile:

You could scan the class profile, to see how schools have chosen from certain industries and academic backgrounds in the past. For example, what percentage of their class come from banking, or what percentage find work in consulting? What percentage of their students have business or economics academic backgrounds? <<LINK about Harvard and a possible change>>.  The downfall here is that is that while you can learn about the make-up of the current class, you won't now how the school hopes to change the class profile in the future.  

Essay Questions:

You could also look at the essay questions to see what they value or find important.  The downfall here is that the importance of essays within the overall application are being undermined as they get shorter, a trend occurring at most top schools this year.  This also makes it difficult for applicants to differentiate themselves in the essays.

Recommendation Letter Prompts:

Instead, to me, one interesting way to figure out "what a school is looking for", is to scan their recommendation letter instructions. This is their set of questions for your referees, so it makes sense that what they are asking about would be things that the school values highly or consider important/relevant for applicants. Let's use UCLA Anderson, and a recent posting to their blog introducing both their essay prompts and recommendation letter instructions, as an example.

In a recent post to their blog, the admissions team at UCLA Anderson released both their essay prompts as well as the questions that recommendation letters are meant to answer. UCLA's essays are only slightly shorter than last year's (750 to 700 words each) and so like those of other schools, there isn't a lot of space for you to write a lot, especially about topics like how you have excelled at work.

New Essay Questions:
We require just two essays to showcase your character and goals:

• What is your proudest achievement outside the workplace, and how has it impacted you? (700 words maximum)
• What are your short-term and long-term career goals, and how will an MBA from UCLA Anderson specifically help you achieve these goals? (700 words maximum)

As per the essay explanation, two are offered as a way for you to "showcase your character and goals".   But UCLA doesn't give a lot of space here for professional accomplishments or work-related leadership examples. The first essay is designed to focus on non-work contents entirely.  That leaves essay 2, where the writer can include a) a brief professional introduction, b) goals, c) a rationale for those goals (if they aren't entirely obvious), d) an assessment of what they need to achieve these goals, and e) how UCLA is the best place for them to get these things they need.  After completing parts a) through e), there may only be a little room left if the author wishes to include detail of a professional accomplishment, or an example of the kind of impact he/she has had on their organization. That's alright of course because such information may be found in the resume or recommendation letters. But, if a bit of space is left over, and you feel you can include a brief leadership example or detail - obviously you want to be careful about what details to include with the limited space you have.  So, what elements should be highlighted? What characteristics might the school value? For hints - look to UCLA's recommendation letter instructions (from the same blog posting):

New Recommendation Questions:
We revised the questions that recommenders answer to help us identify your leadership and managerial potential:

• How strong is the candidate’s focus in terms of being results-oriented, strategically-minded, and career-driven?
• How does the candidate demonstrate leadership, e.g., by creating a vision, motivating others, managing resources, and taking risks?
• How strong are the candidate’s interpersonal skills as shown by their professionalism, teamwork, attitude, and conflict management?
• How effective is the candidate in communicating clearly, eloquently, and confidently (in written and oral form)?
• How does the candidate bring a unique perspective, and contribute to activities outside the workplace?

These questions offer a lot of information as to what UCLA is interested in assessing.  So, if you make space in essay 2 to demonstrate some impact you've had on your current organization (for instance), and feel the experience demonstrates a strength the school is asking about through its reference letter questions - then why not emphasize it? 

Important caveats:

Having emphasized the value in understanding what strengths and characteristics schools are looking for via their recommendation letter instructions, the three following points are things to avoid during the application process.

1. Don't intentionally duplicate content:

Considering recommendation letter prompts does not mean that your essays should duplicate what may be in your recommendation letters.  In fact, that strategy might backfire, as both sets of documents would touch upon the same things, and not allow your application reader to get a fuller view of who you are and what makes you tick.  

2. Don't avoid answering questions:

There is a reason why the essays and reference letters seem to be asking for different things - because they are. So don't avoid answering elements of the questions asked for in the essays, just so you can fit in additional things that you feel might be effective.  Make sure you answer each essay question fully.   

3. Don't just give them what you think they are looking for:

Most importantly, and as noted at the very start of this post, it is better not to focus on what you think the school wants to hear, but instead focus on what unique elements you can offer the school.  Focus on what makes you special, rather than trying to change your profile into something else that you feel will please the school to which you are applying.

Summary:

The recommendation letter prompts can be telling in terms of skills and values a school is interested in learning more about.  This is worth keeping in mind, although it is certainly necessary to answer the essay questions, and do so fully, while trying to differentiate yourself by emphasizing those skills and experiences which make you unique. 

John Couke

john.couke@gmail.com

LLM Applicants: Organizing Resume Sections

There are three primary differences that separate the LLM resume from resumes for other programs: the ordering of sections, the inclusion of additional sections, and the overall length of the document.

1) Ordering the Sections on the Page

Your academic background and performance is a very important part of your overall LLM application. In some cases that I have seen it is even more directly related to the LLM experience that recent working experience. For this reason, I have often suggested to former clients that they emphasize their academic accomplishment by featuring the education section at the top of the resume, just underneath the contact information and before the professional experience - even if this puts the entire document out of reverse chronological order.  The difference may not seem like a lot - after all both education and experience will appear in the document - but the impact is to me strong and especially so for applicants with a strong academic background. Reordering in this way can lead to a very good first impression for the resume reader.

2) Inclusion of additional sections

The LLM resume should be made up of the same sections that would be found in a normal resume, namely: contact information, education, professional experience and additional.  However a strong LLM resume can also include additional sections, each of which add value by being relevant to the academic rigors of the LLM.  These sections can include Academic Publications or Academic Presentations.  Each will give the reader a strong understanding of the applicant's academic experience. They can also help the reader to see the particular legal fields in the which the applicant has academic experience or focuses on in their work.

3) Length

I feel strongly that a good resume is a 1-page document, as I have written before.  I feel the same is true for the LLM resume: a strong presentation of professional and academic skills is best done over one single page, where just the most relevant accomplishments are included. A resume that goes slightly over 1 page can be cut down by reformatting or simply removing some additional section contents (which are sometimes less important for LLM applications). However, I have in my experience seen some applicants with enough content spanning education, professional experience, academic publications and presentations to warrant a 2-page document, and so certainly the resume can be formatted to achieve this in a way that is pleasing to the eye and easy to read.  

John Couke

john.couke@gmail.com

Mixing Responsibilities and Accomplishments in the Resume

This post is cross-posted in my new "Next Step Resumes" blog, that is focused on providing resume advice for people aiming for the next step (job or school) in their life.

I am often asked how to combine accomplishments with responsibilities in a well-organized and easy-to-read resume.

Accomplishments are the attention-grabbing and impactful things you have done. Describing your responsibilities, on the other hand, helps to make the nature and scope of your job clear. 

Describing Responsibility:

Let's use a management consulting position as an example. In this case, the job description is obvious, something like "provide management consulting to clients".  This information is not necessary on your resume.  But detailing the nature of clients, for instance, could be more useful, and add a new layer of detail: "responsible for planning strategy for automotive supply companies; specialize in cross-border acquisition cases".  In this case, the explanation of the responsibility that comes with this particular job serves to add detail and focus. So, thus far we have this information ready for the resume:

Management ConsultantResponsible for planning strategy for domestic heavy equipment and automotive manufacturers; specialize in cross-border acquisition cases

Describing an Accomplishment:

This is the core of your resume.  In any job, you want to show the key accomplishments you have had that impacted your customers and organization.  This is the best way for you to represent what you have done, and provides the most effective basis for the reader of your resume to assess your career. Using the same management consulting example, our consultant may have helped a client purchase an overseas parts supplier:  "Led multinational team of 4 completing due diligence on target as key part of US$35M purchase of French automotive parts supplier". This would give us this:

Management Consultant

Responsible for planning strategy for domestic heavy equipment and automotive manufacturers; specialize in cross-border acquisition cases

• Led multinational team of 4 completing due diligence on target as key part of US$35M purchase of French automotive parts supplier

The completed example leads with a title, and then offers a description (i.e. job responsibility) and then has accomplishments as bullet points.  This is one effective way to include both types of information on the resume.

Questions:

1) Doesn't listing both responsibilities and accomplishments create too much overlap between the two?

Answer: It is natural for there to be some overlap, as your responsibilities should be connected to your accomplishments in some way. If you feel that the responsibility line is totally and completely redundant, obviously you can remove it, and just focus on the accomplishments.

2) Won't this method take up a lot of space on the resume?

Answer: It is most effective to list responsibility for recent positions, positions where the responsibility is important detail, or for positions in which the nature of the work may be unclear.  I'd recommend not listing detailed responsibility for older positions, especially starting positions.  If you were a "Junior Marketing Analyst" 5 or 6 years ago, for instance, I think the responsibility description would be less necessary, although the accomplishments would still be important.

John Couke

john.couke@gmail.com

Rotterdam School of Management to Visit Tokyo on June 26 2012

Representatives from the Rotterdam School of Management will be in Tokyo on Tuesday, June 26 2012 for 1-2-1 Informational Discussions. As the title implies, this is an opportunity to meet 1 on 1 with an RSM staff member for an informational interview.  The signup form is available here.

A resume is needed in advance (see the signup form on their website for more details) and as the RSM website notes, this is "a pre-application interview to discuss your profile and MBA aspirations". What this means is that the potential applicant should be ready to talk about what they are looking for in an MBA, possible career goals post-MBA, and, of course, anything of interest related to their education, work or life they may have chosen to put on their resume.

John Couke
john.couke@gmail.com

Chronological vs Skill-Based Resumes

Choosing between a chronological and a skill-based layout is necessary when designing the layout of your resume. Both have merits, although a chronologically organized resume will clearly be superior for most. This post defines each resume style, and then lists reasons why the chronological resume is preferable.

1) The Difference Between Chronological and Skill-Based Resumes

Chronological Resumes:

A chronological resume will list contents within the academic and professional experiences sections in the order they occurred. Most resumes are reverse chronological, i.e. the most recent position (or degree) is on the top of the section.  Like this:

PROFESSIONAL EXPERIENCE

Company A, Barcelona Spain

Senior Strategic Consultant 4/2011 - present

Company B, New York, USA

Marketing Project Manager 4/2009 - 9/2010

Business Consultant 4/2006 - 3/2009

Company C, New York, USA

Business Consultant 4/2004 - 3/2006

Marketing Manager 4/2002 - 3/2004

Administration Manager 4/2001 - 3/2002

ACADEMIC BACKGROUND

University XYZ, Masters 3/2001

University XYZ, Bachelors 3/1999

All jobs are listed, right back until the university career was completed. One concern with a chronological resume is that gaps in experience become readily noticeable, like the one above from 10/2010 to 3/2011.  This is not necessarily a problem as long as the additional section of the resume explains what they were doing during that time.

ADDITIONAL

Gained intermediate-level certification in Spanish language from ABC school in Barcelona (10/2010 to 1/2011)

Any additional question marks (why learn Spanish?) would be covered by the nature of the responsibilities or accomplishments in the Senior Marketing Consultant position that started in 4/2011, or if not then in a statement included as part of the job/school application. In this rough simulation above, the gap makes sense, as it appears this person chose to study Spanish prior to starting their current position, where it would presumably be useful.

Skill-Based Resumes:

A skill-based resume groups working experience by the nature of the work, rather than in a chronological way. Here is the same example as above, but reorganized into a skill-based format (with the academic and additional sections deleted for the purpose of the example).

Strategic Consulting Experience:

Company A, Barcelona Spain

Senior Strategic Consultant 4/2011 - present

Company B, New York, USA

Business Consultant 4/2006 - 3/2009

Company C, New York, USA

Business Consultant 4/2004 - 3/2006

Marketing Experience:

Company B, New York, USA

Marketing Project Manager 4/2009 - 9/2010

Company C, New York, USA

Marketing Manager 4/2002 - 3/2004

Other Experience:

Company C, New York, USA

Administration Manager 4/2001 - 3/2002

In this case, the line items are unchanged, but their order is changed.  The idea here is to highlight a certain strain of working experience that is particularly useful for the position being applied for.  In this case, one might assume the person is aiming for a role related to Strategic Consulting. The gap in experience is de-emphasized, as are any switches between functions, because the jobs are not listed in a chronological order. In a skill-based resume, the person may or may not choose to list the dates next to each position. Instead, the focus is on the experience gained within each area.  

2) Why is a Chronological Resume Preferable?

A) It's clear and complete.

Reader often scan the dates to see if gaps exist. I think it's a natural reaction to a resume, I have certainly done this for the hundreds (thousands?) of resumes I have scanned in my career. The first test of a resume is that it is complete, and documents your background and progress. It does not need to include everything - but at the least you should aim to account for all of your time. There is no problem with having a gap between jobs, or between experiences - as long as it is explained somewhere in the resume.  Note as well that if Job A finished on May 11, 2006, and Job B began on June 27, 2006, I would not consider this a gap at all:

Job B 6/2006 - x/200x

Job A x/200x - 5/2006

There is no gap here that the resume needs to address.

A skill-based resume is often chosen when there is a break in the working experience, or a period of time that is difficult to explain or wholly irrelevant to the position you are applying for.  The problem here is that the reader of the resume is most likely aware of this strategy. So, in essence, it backfires, as the skill-based resume may cause the reader to attempt to find a problem, solely because of the choice of the format in which it was written. If a recruiter, employer, or school admissions officer is only going to give your resume 1-3 minutes anyways, it would be advisable that this time is spent admiring accomplishments, not hunting for disasters. This is the case whether your resume ultimately has chronological gaps or not. 

B) It better shows career progress.

The younger you are, the more important this is.  In any case, most people's career arcs upward in responsibility and accomplishment, and you should use a chronological resume to highlight your own arc as best as possible. By breaking up your experience in other ways, the overall impact of the growth of your responsibility is harder to see. If your resume is chronological, but you worry that the progression of your career is hard to see, than you may not be emphasizing the right responsibilities or accomplishments in your career descriptions and bullet points.

C) The skills can be summarized effectively elsewhere.

Rarely is a resume meant to speak for itself. Rather it is an introduction, and comes along with an essay (school application) or cover letter (job application). The essay or cover letter is a better place to note that you have "over 8 years of experience in strategic consulting". Such headlines are rarely effective on a resume. So, instead of making a skill-based resume, consider a chronological one and be sure to include a cover letter or description in the essay as to what choices you have made, what skills you have gained, and how they are important to the job you are applying for, or the program you want to enter and future goals you aim to achieve.

Have you thought about the contents of your resume today?

John Couke

john.couke@gmail.com

Delicious Bookmarks

So far in the short life of this blog, one of the most popular ways in which my readers have found me is through my collection of bookmarks at delicious.com.  

I have been an avid collector of bookmarks since about 2005, and in particular I use delicious (as well as pinboard more recently) to sort my bookmarks and allow for easy retrieval.  As this collection has grown so has its usefulness. Currently, I have over 14,000 bookmarks (!) to a variety of topics that you may find useful, including resume design and preparation, interview questions and preparation, employment, admissions, LLM programs, MBA programs and even undergraduate programs.  In addition to this, I have school-specific bookmarks for many schools including Harvard, Stanford, Wharton, Kellogg and countless others.  

The internet is, as we all know, a great place to research. If you are interested in learning about any of these topics above, or others such as being waitlisted, letters of recommendation, visiting campus, or even determining fit with programs, I'd suggest you start with my delicious bookmarks, scroll through the tags until you find ones interesting to you, and start your search there.

Good luck with your research!

John Couke
john.couke@gmail.com

Tips on Organizing a Strong Resume

One point worth keeping in mind about your resume is the amount of time the reader will spend on the document - typically 1-3 minutes. Given this, layout and readability are both extremely important. A good resume starts in the presentation: how the document is organized and designed, as well as the content you choose to include, and how that is presented. Here are a few things to consider when judging the effectiveness of your own resume.

1. The document must be easy to look at.  For example, if the font is too small, the margins are tiny, and everything is crammed together, your reader will get a bad first impression.  This is especially important because the person reading your resume will likely only give it a minute or two, in total.  So it is vitally important to avoid having a bad impression.  Here is a small checklist to keep in mind:

a) Use a typical font, such as Times New Roman 10.5 or 11.

b) Use margins of between 10mm to 15mm all the way around, for instance using 10mm for the top and bottom, and then 15mm for the left and right sides. This will ensure your document has some white space in the margins and is centered properly on the page.

c) Ensure the paper setting is correct: for documents going to the US or Canada, use "letter-sized", and for outside the US, use "A4". Here is a page on betweenborders.com that explains the difference.  Even though many schools these days have computerized their application reading process, it is still worthwhile to be aware of the difference. 

d) Decide on line settings that will make your bullet points readable, and avoid crunching lines together in order to fit too much onto one page.  If you are using Microsoft Word, under "home" go to "line spacing options". Set it at "exactly" and at a setting between 12pt, 13pt or 14pt.  In addition, after each bullet point have a small margin, in order to ensure each bullet is separated nicely.  Experiment with these settings until you have arrived at the setting that makes your resume look best: not too packed together, and with a small bit of space between each bullet point.

2. Keep it to 1 page (see my previous post on why this is best) by selecting what to focus on rather than including everything you've ever done! When deciding, ask yourself what skills you possess that are most relevant to your future - either skills that demonstrate your ability to succeed at graduate school, or skills that are relevant to your future goals. What skills that you possess will an admissions officer or future employer value? Highlight your relevant skills in the bullet points of your resume. 

3. Avoid too much personal information (marital status, age, number of children, height, weight etc) unless requested. Such information can be distracting because it is not what your reader will be expecting when they review your document - so be sure to manage their expectations effectively.

4. Avoid long lists of adjectives like "dedicated team player" and other such fluff. These are not valuable additions to a resume, and are better included elsewhere. For instance for a job applicant, your personal description of characteristics relevant to the job to which you are applying could be in the cover letter.  And for grad school applicants, such concepts are hopefully to be found in your recommendation letters.

5. Include a short list of personal activities in the additional section. In terms of what to choose, this is the criteria I consider: 

a) The activity should demonstrate something appealing about you.

b) You can show a strong time commitment to the activity.

c) The content should be recent.

d) The content is strategic.  

If the activity fits all three criteria, then certainly include it.  For instance if you have been a starting member of a community basketball team for the past 1.5 years and you play twice a month, this is worthy of inclusion. You can highlight team and/or leadership experience, and also you have shown dedication to the activity.  It is easy to see how an activity that does not meet all three criteria would not be worth including: a 2-hour volunteer experience in 1994 that was never repeated is probably not worth fitting on your page, especially if you have more recent and significant experiences.

In terms of point d), some activities people do regularly are just not worth including in the resume, even if they fit a) b) and c). Many people read hundreds of books, or watch hundreds of movies, for instance.  However interesting such activities are, they should not typically be included in your resume, because they don't say anything interesting about you.

6. Make sure each individual bullet point, no matter what section it is in, is clear, impressive and impactful.

7. Have someone whose opinion you trust read your resume and give you feedback on it. It can be difficult to assess the effectiveness of your own work.

Steps 2, 6, and 7 will likely require assistance, so do consult with a professional to ensure your resume is working as effectively as possible. Finally, be sure to read carefully the instructions provided by the school you are applying to, or the recruiter or company to whom you will send your resume.  There may be additional instructions, including the number of lines to use, or other sections that may be requested such as international experience or situation-specific information.  Show that you may taken the time to understand their specifications and reflect them the version of your resume you send to them.

John Couke
john.couke@gmail.com